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Chief Operating Officer

Job Title: Chief Operating Officer

Principal Accountability

Ensure a world-class operations functions that meet internal/ customer's requirementRun the bank across all non-sales functions( in particular strong focus required on the system and channel stability, customer experience, information technology disaster recovery and business continuity management, meeting regulatory requirements and co-ordinate running of the bank across all operations functions)Transform the bank: align change agenda between product and country priorities and execute the NBC collective change agenda towards the NBC “Go To Bank” VisionTo drive the development and implementation of a scalable and sustainable operations strategy and supporting infrastructuresTo drive the bank’s automation/digitization agenda in line with the strategic ambitions

Main Responsibilities

Develop a country operation strategy and execution plan aligned to product strategy, Pan Africa operation priorities and group/Regional inputProvide ... Continue reading ->








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